At Caregraphy, we take your privacy seriously and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and disclose personal data about our potential customers and clients when they visit this website.

Personal Data We Collect

When you use our contact forms or create an account on the Caregraphy SaaS application, we may collect inter-alia the following personal data:

• Full name
• Email address
• Organisation name
• Organisation/personal payment details
• Telephone number

We may also send you an organisational link that can be used by other members in your organisation to set themselves up on the application.

Legal Basis for Processing Personal Data

We rely on either legitimate interest or performance of contract as the legal bases for processing your personal data. Our legitimate interest is based on our need to provide you with our products and services and to communicate with you about your account. Performance of contract is based on our need to fulfil our contractual obligations to you.

How We Use Your Personal Data

We use your personal data:

• To provide you with the services you have requested: We use your personal data to provide you with the services you have requested, such as creating a user account, signing up for a newsletter, or making a purchase.
• To improve our services: We use your personal data to improve our services, such as by understanding how you use our website and apps, and by developing new features.
• To communicate with you: We use your personal data to communicate with you, such as by sending you emails about our services, or by contacting you if we have a question about your account.
• For research purposes: We may use your personal data for research purposes, but only if we have obtained your consent.

Once you sign up and pay to use our SaaS application, we use your personal data to create and manage your account and to provide you with access to our services. We may also use your personal data to improve and customise our services, to perform data analytics and research, and to comply with our legal obligations.

How We Share Your Personal Data

We may share your personal data with our Service Providers, and business partners for the purposes of providing you with our products and services. We may also share your personal data with law enforcement agencies or other third parties if we are required to do so by law.

How We Protect Your Personal Data

We have implemented appropriate technical and organisational measures to ensure the confidentiality, integrity, and availability of your personal data. We also require our service providers and business partners to implement appropriate measures to protect your personal data.

Data Retention

We do not retain your personal data any longer than is necessary to achieve the initial purpose of collection, unless we are required to do so by law.

Data subject rights

Subject to certain conditions, you have the following rights under the GDPR and the DPA:

• To be informed about how we use your personal data.
• To access a copy of your data that we process.
• To have us rectify or correct your data that we process.
• To restrict our processing of your personal data.
• To object to the use of your data.
• To have your personal data erased.
• To request that we transfer your information to you or another organisation.
• To object to fully automated decision making.
• To withdraw your consent (if it’s the legal basis we use for the processing of your data).

If you wish to exercise any of the above right, please contact us at privacy@caregraphy.com

Questions and complaints

If you are not satisfied with the way we are handling your personal data, you can contact our Compliance Officer in the first instance at the below address. Alternatively, you also have a right to submit a complaint to the Information Commissioner’s Office (ICO) at the following address: The ICO, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF

Data Protection Officer

Please contact us if you have any questions about the personal data we hold about you or if wish to exercise any of your above rights at privacy@caregraphy.com

Data Controller

Caregraphy - Nubiacom Ltd
Corby Enterprise Centre
Corby, NN17 5EU